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Price-Value Matrix: Is The Price Right?
by Molly Gordon, MCC

While developing your pricing strategy, it is important to remember that there is an implicit relationship between price and value (find a cool tool for making out your "just right" pricing strategy at the end of this article - Price-Value Matrix.) We expect to pay more for gourmet food than for fast food and for a luxury car than for an economy model. At the same time, value is a matter of opinion, not fact. I prefer a new Subaru to a '95 Cadillac; my husband prefers the opposite. His wardrobe is built around Dickies; my taste runs to rather more eclectic (and non-synthetic) clothing.

Given that there is a relationship between price and value and that value is a matter of opinion, I had always priced my products and services by triangulating three factors: what I wanted or needed to earn, my costs, and what the market would bear. That's what I had taught countless other people to do, and it worked fine. All else being equal, quality, price, and market generally reached a dynamic balance where prosperity and service overlapped.

But, once came the day when something felt out of synch in the way I used that marketing strategy, and I felt some gritchiness around the prices of products I recommended. I kept examining my assumptions, and everything seemed right. Still, the feeling that something wasn't quite right persisted.

Never one to ignore an itch, I kept scratching until this week I realized what the problem is. I had been using quite different "markets" to assess what the market would bear. That is, I'd been looking at markets that had different values from the values of many of the people I attract. I based my pricing strategy and marketing on the proven best practices of other respected "info product" gurus, but those practices were designed to address the values of people who didn't, and probably never would, be attracted to my e-zine.

Readers of my e-zine were a special case. From their emails and phone calls, I knew that they placed a high value on authenticity, intelligence, and creativity. I knew they had high standards for courtesy, honesty, and what I might call "finish." They were tolerant of mistakes (assuming they were acknowledged). They had a sense of humor, a hunger for spirit, and a fundamental commitment to growth. At the same time they tended to be a frugal lot, willing to pay for high quality, but unmoved by hype and positively turned off by pressure tactics.

The generic information marketing model is designed to address the needs of people for whom profit is an over-riding value. These folks -- many of them good souls indeed -- thrive in the hyper-stimulating atmosphere of the motivational circuit: loud, upbeat music, extravagant challenges to dare to be great and simple formulas for achieving success. The more costly the package, the more this customer tends to believe in its value. And I'm willing to suppose that for the right person, that value can be substantial.

But this model didn't fit me and it probably didn't fit my e-zine readers, either. More than likely, they were past believing in "7 Steps to Instant Gratification." They probably didn't believe in easy answers, however much they might sometimes long for them. (Me, too.)

The bottom line is that, in that case, so-called "best practices" just didn't apply. The sophistication, values, and life experience of this community constituted a different market, and we would just have to develop our own best practices.

What would those practices look like? My hunch was:

I evaluated the marketing and pricing strategy for my products and those of affiliates, keeping asking the questions that gave birth to "Authentic Promotion" in the first place: "What's bugging me about the way I do (or think I have to do) business? What am I assuming? What is the truth of this? What if the truth were not a problem?"

Goldilocks tried three chairs, three bowls of porridge, and three beds before finding the ones that were "just right." In much the same way, your working toward "just right" prices and marketing methods will definitely pay off, as it did for me. I believe this price-value matrix will help you to find your "just right" price!

A Price-Value Matrix:
A Cool Tool for Finding Your Just Right Pricing Strategy

For example, my Authentic Promotion course is a comprehensive self-guided seminar that transforms fears and resistance to marketing into grounded advocacy for good work. It’s a high value, if I do say so myself. Still, it has a medium price because I am still working on way to convey to potential purchasers the potency and efficacy of this course. One way I am doing that is to develop a series of follow up emails that remind buyers of key practices and principles, that ask powerful questions to help them move forward, and that suggest specific sections of the program that solve specific challenges. As I develop this support, I will be able to charge -- and receive -- a higher price.

Here is a pricing strategy matrix that can help you find your just right pricing strategy:

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Learn more about Authentic Promotion - a comprehensive small business marketing resource that turns marketing and self promotion into a path of increasing self-awareness, authenticity, and right livelihood. In particular, the pricing strategies you learn to apply will build the solid foundation for your authentic prosperity as an entrepreneur.

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Contact an acknowledged expert on small business marketing Molly Gordon at:

Shaboom Inc. Life could be a dream…
PO Box 195
Suquamish, WA 98392-0195
mgordon@authenticpromotion.com

As a business coach and small business marketing consultant, Molly Gordon, MCC, is available in Greater Seattle Area and internationally